June 15, 2022

Category: Healthcare Industry, Healthcare Technology


  • Reducing administrative burden important for physician retention
  • Without proper medical credentialing software, tasks are often duplicated by physicians
  • Efficient credentialing software eases workflows for administrators, providers

Like many industries, healthcare is rocked by staffing shortages. An avenue to mitigate this crisis is to focus on retention efforts simultaneously during the recruitment process.

Studies reveal that nearly 50% of healthcare administrators begin physician retention programs while they are recruiting new staff members.

The standard practice of physicians working long hours and essentially letting their life revolve around their career is becoming a thing of the past. As a large and younger demographic enters the healthcare workforce, a work-life balance is more important than ever. These physicians still care about their patients and career as much as their predecessors–yet time for family, friends, and activities outside of healthcare is front and center for choosing where they work.

In order to adapt to what is looking like a “job-seekers market” that is here is stay, healthcare administrators are adjusting their recruiting tactics to show how they can meet physicians’ needs beyond workplace requirements.

A key component for improving physician retention in healthcare is showcasing how a facility prides itself on reducing workplace burnout. Efficient medical credentialing software is a vital asset for healthcare organizations of all sizes to address problems with workplace satisfaction and reduce burnout.

Implementing a contemporary approach to credentialing and payer enrollment with digital health solutions demonstrates a facility’s agility and expedites the process for new physicians to be able to start caring for patients.

Three Components of Efficient Medical Credentialing:

  1. Automation
  2. Centralization
  3. Ease of Use

Automated Data Collection, Payer Enrollment

Standard credentialing methods such as the use of electronic spreadsheets or paper documents typically takes about 30 days or even two months. An all-encompassing credentialing platform with built-in automation can decrease that timeframe down to a week or a couple of days.

Aside from the standard waiting periods involved with reaching out to references, collecting required documents can drastically extend the credentialing process. A proper credentialing software should incorporate automated reminders for healthcare providers to complete tasks such as submitting documents. Furthermore, a task manager in the dashboard can allow facility administrators to easily keep track of their requests and which providers need a nudge.

Once all of the data is collected for a provider, an efficient medical credentialing software must have the capability to automatically populate the information into relevant forms and applications. This is crucial to streamline the process for standard practice forms, applications for hospital privileges, and kickstarting payer enrollment. After all of the forms and applications are finalized with provider information, an electronic signature can complete the process eliminating the hassle of chasing down providers or detracting from patient care.

Last but certainly not least, automated data collection reduces the risk of inaccurate information disrupting administrative workflows. A few human errors or missing information can result in extremely expensive compliance breaches.

Centralized Storage of Digital Documents, Provider Data

Credentialing is never a one-time process for healthcare professionals. Without any centralized storage of documents, physicians are often duplicating arduous administrative tasks as they switch to different healthcare networks throughout their career or various facilities within the same group. Small changes in paperwork and administrative workflows create tremendous burden for healthcare professionals who often must be credentialed multiple times to practice at more than one location.

An efficient credentialing software must have centralized data storage which can greatly reduce the time spent on administrative work by everyone involved—especially physicians. Consequently, this helps to improve physician retention. If a physician or other healthcare professional can be assured that they can spend more time on patient care and less time duplicating administrative paperwork time and time again, they are far more likely to stick with the organization.

User-Friendly Interface & Dashboard

No matter the number of features and capabilities a software has, they are useless if they are not easily accessible. Healthcare facility administrators are often bogged down with the number of tasks to complete and documents to keep track of. Multitudes of files in various folders spread out

Ready Doc by Intiva Health keeps all features in a centralized dashboard. Provider rosters, credentialing documents, digital forms, payer enrollment, and more all three clicks away or less. The platform is designed to work well for facility administrators and their providers, improving communication and workflows to ultimately boost employee retention on both sides.

Stand Out From the Rest With Efficient Medical Credentialing

As the healthcare industry bounces back and medical staffing shortages become a thing of the past, hospitals will need to make an extra effort to attract and retain top talent. With multiple healthcare organizations competing for staffing within the same geographical area,  a unique and efficient medical credentialing software could be their golden ticket.

Automated healthcare administration with centralized storage of data and a user-friendly interface drastically reduces superfluous manual paperwork to save time, save money, and reduce the risk of a compliance breach. As a result, common pain points for physicians and other healthcare professionals are eliminated—resulting in improved career satisfaction, increased employee retention, a boost in patient care, and a positive impact on the bottom line.

As administrative workflows and credentialing requirements continue to change while the healthcare organization evolves, efficient medical credentialing software can be configured to the precise needs of the business.

Discover how an all-in-one platform such as Ready Doc™ by Intiva Health can help your medical facility, no matter the size, attract top talent and keep them for years to come.

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